Salesforce Solutions for Education Institutions & EdTech Businesses
Market challenges & Gravity solutions
How we solve the friction points that stall growth.
Challenge
Enrolment Funnel Inefficiency
Gravity Solution
We implement Salesforce Education Cloud with automated prospect nurturing and enrolment workflow management — helping institutions increase conversion from enquiry to enrolment without growing their admissions teams.
Challenge
Student Retention & Success
Gravity Solution
Our Salesforce implementations surface early warning indicators for at-risk students — enabling advisors to intervene proactively, improve retention rates, and deliver better outcomes across the student population.
Challenge
Alumni & Donor Engagement
Gravity Solution
We build Salesforce-powered alumni engagement and fundraising programmes that leverage lifetime relationship data — improving donation rates, event participation, and institutional loyalty.
How We Manage Your Project
Discovery
Map your student lifecycle from prospect to alumni, identifying where data gaps and process inefficiencies impact outcomes and institutional performance.
Data Privacy First
FERPA-compliant data architecture and student data governance built into every implementation from day one.
UAT & Stakeholder Validation
Testing with admissions, academic, and student services teams to ensure workflows reflect real institutional needs.
Go-Live & Hypercare
Phased deployment with dedicated support to drive adoption across academic and administrative teams.
GIMS Integration & Automation Modules
Mo dular capabilities designed to power digital transformation across industries.
The Fast-Track to Student Success
KPI
Single student view live across admissions, academic, and support teams.
KPI
20% improvement in enquiry-to-enrolment conversion rate.
KPI
25% increase in alumni engagement and 15% improvement in student satisfaction scores.
Why Choose Gravity Infosolutions
The Gravity advantage
GIMS (Gravity Infosolutions Managed Services)
Ongoing Salesforce management aligned with academic calendars, enrolment cycles, and evolving institutional needs.
CAMS (Cloud Apps Managed Services)
Always-on cloud application management ensuring zero disruption to student-facing services during peak enrolment and examination periods.
Success stories
Stabilizing Salesforce for Omnichannel Retail Operations
A large omnichannel retailer partnered with GIMS to manage Salesforce across sales, service, and digital channels. Our managed services ensured platform stability during peak sale periods while supporting continuous enhancements across online and in-store experiences.
Modernizing Customer Service for Large-Format Retail
A national large-format retailer leveraged GIMS to manage Service Cloud and Experience Cloud for customer support and store operations. With SLA-driven support and proactive monitoring, service efficiency improved without disrupting store-level operations.
Scaling Salesforce for High-Growth D2C & Franchise Retail
Head of Digital & Customer Platforms
Retail Chain Business
Don’t settle for a generic cloud demo. Speak with a consultant who understands the specific regulatory headwinds and operational hurdles of your sector.