Services for Banking, Financial Services & Insurance Businesses
Market challenges & Gravity solutions
How we solve the friction points that stall growth.
Challenge
The "Always-On" Regulatory Mandate
Gravity Solution
We build industry-compliant Salesforce environments that keep your operations running through audits, outages, and regulatory shifts, turning compliance from a burden into a business advantage.
Challenge
Data Silos & Hyper-Personalization
Gravity Solution
We unify policy, account, and customer data within Salesforce Financial Services Cloud, enabling a true 360° client view without ripping and replacing your legacy infrastructure.
Challenge
The Cost of Security Compliance
Gravity Solution
Our structured delivery model reduces audit preparation overhead, pairing your Salesforce environment with built-in automation for PCI-DSS, SOC2, and ISO mandates.
How We Manage Your Project
Discovery
Audit your systems, obligations, and data landscape before we start your project.
Security-First
Role-based access, audit trails, and data residency built in from day one, not bolted on later.
UAT & Validation
Testing runs in parallel with regulatory checklists, so go-live means go-live.
Go-Live & Hypercare
Controlled deployment with a dedicated hypercare window and ongoing optimisation.
GIMS Integration & Automation Modules
Mo dular capabilities designed to power digital transformation across industries.
The Fast-Track to Financial Innovation
KPI
Foundational environment live and connected to existing core systems.
KPI
30% reduction in manual compliance overhead.
KPI
15% increase in customer acquisition through digital-first channels.
Why Choose Gravity Infosolutions
The Gravity advantage
GIMS (Gravity Infosolutions Managed Services)
Ongoing Salesforce management, optimisation, and support tailored specifically to BFSI regulatory and operational demands.
CAMS (Cloud Apps Managed Services)
End-to-end management of your cloud applications ensuring continuous availability, peak performance, and zero disruption to financial operations.
Success stories
Stabilizing Salesforce for Omnichannel Retail Operations
A large omnichannel retailer partnered with GIMS to manage Salesforce across sales, service, and digital channels. Our managed services ensured platform stability during peak sale periods while supporting continuous enhancements across online and in-store experiences.
Modernizing Customer Service for Large-Format Retail
A national large-format retailer leveraged GIMS to manage Service Cloud and Experience Cloud for customer support and store operations. With SLA-driven support and proactive monitoring, service efficiency improved without disrupting store-level operations.
Scaling Salesforce for High-Growth D2C & Franchise Retail
Head of Digital & Customer Platforms
Retail Chain Business
Don’t settle for a generic cloud demo. Speak with a consultant who understands the specific regulatory headwinds and operational hurdles of your sector.